The Critical Choices – Hume Column
Cultivating concierges at the best hotels has its rewards when a crisis ensues. The Critical Choices AFR | 2011 by Marion Hume There are various choices one must make in a crisis. For me, as the privileged holder of two passports, the first might be “what nationality am I today?”. I know this is a cliché but, were [...]
The People’s Republic of Luxe
The People’s Republic of Luxe 10 Mag | Issue 41 November 2011 When I was a little girl, before you were born, China was the place they made cheap stuff. Now it’s the place where all the luxury labels have to have their snazziest stores in the world. When I was a teenager, China remained closed – they only let [...]
Net Prophet
n 1998, which was way back in the dark ages before global internet connectivity, the Australian ‘success guru’ Siimon Reynolds published a little book with the catchy title, When they zig, you zag . Two years later, in 2000, Federico Marchetti, who was born in a small town below Venice on Italy’s Adriatic coast – and has never heard of the book – launched an innovative e-commerce business that has made him an industry titan. The planning that led up to the launch and what has happened since surely distinguish Marchetti as the ultimate ‘zagger’.